Terms of Service

1. Acceptance of Terms

By accessing or using AI House Hunter's platform and services ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

AI House Hunter is an AI-powered property search platform that aggregates property listings from various sources across Malaysia. We provide property search, matching, and recommendation services to help users find suitable properties for purchase or rental.

2.1 Service Features

• AI-powered property search and matching
• Property listings aggregation from multiple sources
• Personalized property recommendations
• Scam detection and listing verification
• Property market insights and analytics
• Communication facilitation with property agents

3. User Accounts

3.1 Account Creation

• You must provide accurate and complete information when creating an account
• You are responsible for maintaining the security of your account credentials
• You must be at least 18 years old to create an account
• One person may not maintain more than one account

3.2 Account Responsibilities

• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use of your account
• You agree to provide accurate and up-to-date information

4. Acceptable Use

4.1 Permitted Uses

You may use our Service for:

• Searching for properties to buy or rent
• Saving and organizing property searches
• Communicating with property agents through our platform
• Accessing market insights and property information

4.2 Prohibited Uses

You agree NOT to use the Service to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Post false, misleading, or fraudulent information
• Spam, harass, or abuse other users
• Attempt to gain unauthorized access to our systems
• Use automated tools to scrape or extract data
• Interfere with the operation of our platform
• Create fake listings or misleading property information

5. Property Listings and Information

5.1 Third-Party Content

• Property listings are aggregated from various third-party sources
• We do not guarantee the accuracy, completeness, or currency of all listings
• Property information may change without notice
• Users should verify property details independently

5.2 AI Recommendations

• Our AI provides recommendations based on your preferences and available data
• Recommendations are suggestions only and should not be considered professional advice
• You should conduct your own due diligence before making property decisions

6. Payment and Subscriptions

6.1 Free and Premium Services

• Basic property search services are provided free of charge
• Premium features require paid subscription or credits
• Pricing and features may change with reasonable notice

6.2 Payment Terms

• All fees are non-refundable unless otherwise stated
• Subscriptions automatically renew unless cancelled
• You can cancel subscriptions at any time through your account settings
• Price changes will be communicated in advance

7. Privacy and Data Use

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information. By using our Service, you consent to the collection and use of your information as described in our Privacy Policy.

8. Intellectual Property

8.1 Our Rights

• AI House Hunter and its original content are protected by intellectual property laws
• Our algorithms, software, and platform design are proprietary
• You may not copy, modify, or reverse engineer our platform

8.2 User Content

• You retain ownership of content you submit to our platform
• You grant us a license to use your content for platform operation and improvement
• You represent that you have the right to share any content you submit

9. Disclaimers and Limitations

9.1 Service Availability

• We strive for high uptime but cannot guarantee uninterrupted service
• Maintenance and updates may temporarily affect service availability
• Third-party data sources may affect the availability of property information

9.2 Disclaimer of Warranties

Our Service is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

9.3 Limitation of Liability

To the maximum extent permitted by law, AI House Hunter shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Service.

10. Property Transactions

10.1 Third-Party Relationships

• We facilitate connections between users and property agents/owners
• We are not a party to any property transactions
• All negotiations and agreements are between you and the property party
• We do not guarantee the completion of any property transaction

10.2 Due Diligence

• Users are responsible for conducting their own property inspections
• Verify all property details, legal status, and ownership independently
• Consult with legal and financial professionals before making commitments

11. Termination

11.1 Termination by You

• You may terminate your account at any time through account settings
• Termination does not entitle you to refunds for paid services

11.2 Termination by Us

We may terminate or suspend your account for:

• Violation of these Terms of Service
• Fraudulent or illegal activity
• Abuse of our platform or other users
• Non-payment of fees

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through our platform. Your continued use of the Service after changes constitutes acceptance of the new Terms.

14. Contact Information

If you have questions about these Terms of Service, please contact us:

• Email: legal@aihousehunter.com
• Support: support@aihousehunter.com
• Address: AI House Hunter, Kuala Lumpur, Malaysia

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and AI House Hunter regarding the use of our Service.